Post by account_disabled on Mar 9, 2024 8:56:27 GMT
You then have the option to accept it or appeal. If you accept it or the card issuing bank denies your appeal then you are facing a chargeback and this is definitely not good for your business. Why might customers file a claim for chargebacks Visa lists four main reasons for chargebacks in its page related document. The two most popular reasons concern customers and have to do with either disputing the transaction or attempted fraud. Authorization and processing issues can also cause chargebacks. disputes There are many reasons why a perfectly legitimate customer might file a chargeback request.
Example their order may have never reached its destination they may have received the wrong product the item may have been radically different from the description on the e commerce site the charge Job Function Email List may have been higher than what they thought was agreed upon or they may also file such a request in the event that your company's customer service team did not resolve any issue that arose in a timely manner. Other times fraudsters impersonating customers order goods pay by debit or credit card and then falsely claim they never received what they requested.
This particular problem is an ever increasing risk for e commerce. In fact research shows that this type of fraud is booming and growing at a rapid rate of % every year. What is also extremely worrying is that more than half of the people who have successfully applied for a fraudulently motivated chargeback will do so again within less than three months. Using sharks as an example again if they smell blood in the water then they come back and attack again.
Example their order may have never reached its destination they may have received the wrong product the item may have been radically different from the description on the e commerce site the charge Job Function Email List may have been higher than what they thought was agreed upon or they may also file such a request in the event that your company's customer service team did not resolve any issue that arose in a timely manner. Other times fraudsters impersonating customers order goods pay by debit or credit card and then falsely claim they never received what they requested.
This particular problem is an ever increasing risk for e commerce. In fact research shows that this type of fraud is booming and growing at a rapid rate of % every year. What is also extremely worrying is that more than half of the people who have successfully applied for a fraudulently motivated chargeback will do so again within less than three months. Using sharks as an example again if they smell blood in the water then they come back and attack again.